Ranom support

How can we help?

Tell us what happened and we’ll help you find the next step. Email is currently the quickest way to reach the Ranom team.

Common topics

What we can help with

Signing in, updating your details, app access, or closing your account.

Plans, schedules, matching, changes, cancellations, or a completed journey.

Charges, receipts, refunds, payouts, or a payment that does not look right.

Before you email